Thad Ellet Plumbing - 10253 Samuel Road, Carterville

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Reviews about Thad Ellet Plumbing

• Johnny Mnemonic
  ★ ★ ★ ☆ ☆
  So let me start by saying the technician Dave and his quality of work does not reflect on this review at all. Dave was a great guy that did awesome 5 star work, hell he's someone I would go fishing with.
  
  So Monday Oct 16th 2017 I was snaking our line and I busted an old cast wye connection in the basement, it being really old plumbing I knew I should call a pro and literally called every plumbing service in our area and left a message for a call back about estimates. The only two that returned my messages were Thad Ellet and A&W plumbing, omg the horror stories about A&W from friends and family completely excluded that option.
  
  Over all our experience with Thad Ellet was in fact good as far as the people, attitudes and quality except for one thing, the price! I really feel considering the circumstances with nobody calling us back we had to turn our head and cough. The fact that they literally made as much as some medical professionals, I'm not disrespecting the work they do but damn 335$ for and hours work.
  
  The total for this replacement was 335.00 for the cast wye connection replaced with pvc. It took almost and hour on the dot. I have no doubt that had we found an independent guy it would have been much better price wise but people know this and keep them booked to the point that I guess they don't need to return call or do so completely at their leisure. This is why the franchise style model can exist and charge these prices, I feel like at least half went to the outfit and not the guy that did the great work.
  
  The break down 335$ Total...
  
  - 15$ for the drive in to do the service
  - 20$ for parts
  - 150$ Tech compensation - generous estimate
  - 150$ Thadd Ellit - franchise style business
  
  So in closing excellent work but I feel that you pay two entities as opposed to hiring an independent plumber you would pay once.

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